“Extremely knowledgeable about sound systems and was a pleasure to have her assistance!”

Marvin B., July 22

“Have been looking for a new center channel speaker as I have been redoing media room. After reading multiple online forums and reviews of the speakers I was looking at and getting mixed answers I decided to call Crutchfield. Worked with Callie on pairing a center channel with my revel f35s. Very helpful, extremely knowledgeable of the products. One of the reasons I have shopped with Crutchfield for 10+ years is their amazing employees, tech support and customer service. Thanks again Callie. ”

Chris C., July 21

“Callie was amazing really, so quick and confident in the choices she made for me. I love feeling that I have been taken care of, and I definitely felt that way with her. Keep it up!”

Scott F., July 7

“Callie was fantastic. Quick answer, to the point, and pointed me in the exact direction I needed to go. Thanks! ”

Celester R., July 5

“Cannot say enough about Callie. Wonderful experience is an understatement. Even when I was confused, she didn't get frustrated and gave me viable options at every turn. I hope when it's time for my purchase I can work with Callie. Thank you so much. William B. ”

William B., May 20

“Callie was an absolute delight to work with. Helped us put together a complete package for our vintage car. She was able to do it off sizing and space limitations and found the best parts. Knows her stuff, went the extra mile, and you can tell she loves what she does. Great person and represents a company that cares.”

Joshua T., April 26

“Callie is a great communicator. She is knowledgeable, providing all options and parts needed for me to do my own radio replacement installation and the confidence to do so.”

Craig S., March 22

“Very helpful and kind. She resolved the problem right away without a hassle. Definitely a great person.”

Colton B., November 24

“After pouring through online reviews and Youtube shills I had my choices narrowed down. As there are no good retailers near me, the obvious choice was Crutchfield because of how they helped me with my car audio a few years back. By absolute chance I got to talk with Callie. As a retired business to business sales rep, I instantly knew I had someone special on the other end of the line. She listened to my possible choices, then asked some really great questions. Those questions told me she knew her stuff and wasn't just reading from a screen. In just a few minutes my decision (which I'm listening to and loving) was made. Looking back, I wonder if I could have skipped all the reviews and blatant video influencing and just started with Callie. It would have saved a lot of time been more and my ears would have been happier much sooner. Callie is one of the best I've ever had the pleasure of dealing with. ”

Ken C., October 10

“Very knowledgeable and answered all my questions about the specific system I wanted to go with. Helped me make my decision and excited to set it up. Thanks Callie.”

John H., September 5

“Callie is kinda the best person ever! Every customer service rep should train with her. She's knowledgeable, kind, funny, and accommodating! Thanks to her I learned so much that helped me make a smart shopping decision for my needs. Give her a Major Slay award!”

Phillip W., August 3

“I have a 2018 Toyota, loaded with features. Not very fond of the tech, terrible built in nav, back up camera is worthless if the sun is hits the screen, and other stuff. Callie nailed down what head unit I want. Navigating that decision was next to impossible for me, easy for her. I had a lot of questions and boxes that need checked. Questions got answered, boxes got checked, and she was fun to talk to. Ask for Callie!!”

James Y., June 20

“You guys need to give Callie a raise and a tech Advisor of the decade award. She answered my questions like she was born doing stereo tech. And the best part of the entire call was that she laughed at/with me, and that's important to me. She advised me what not to get and what's better to buy. I appreciate that and I'm just a dumb old guy who used to use a record player for a car stereo. Thanks again.”

Christopher N., June 4

“Callie took my phone call on a Sunday afternoon. It seemed like she sat alongside us as my dad and I attempted to put a Pioneer deck in my Toyota Camry. The instructions did not exactly match what we were seeing, but Callie knew exactly what was different. She talked us through the differences and even forecast which color of wires we would be seeing next. She also sent a package of connectors we would need. She was patient while I went to get more tools, she was humorous, and she was very exact. If I ever need to call Crutchfield again, I hope I get to speak with her. Thank you Callie !! ”

Joshua Schmeltzer, March 25

“Callie is very efficient. Got me what I needed quickly. ”

Brian V., January 4

“Callie is great! She helped answer some questions regarding camera usage for my son's work truck. She is very knowledgeable and professional and really cool! Thanks for your help!!”

Mark B., November 27

“Callie is da GOAT and the best chat support I've received in at least a decade. I wasn't intending to buy on Crutchfield, just ask a technical spec question about two pieces of equipment to make sure they were compatible - Callie not only answered my question and showed me where I could find that exact information myself, she also took the time to make sure the whole setup would fit our needs, space, devices, and longer-term goals. She recommended an upgrade that made a ton of sense and still fit nicely into our price range (as opposed to a raw upsell, which you see so often). Throughout the entire interaction she was (crucially, in this era of rigid scripts and automated support) an awesome human being. Warm, helpful, funny, and genuinely cared that we were getting what was right for us. Callie deserves a Steam Deck (spring for OLED. she deserves it!) right this dang second. Oh, and when it was time to place the order, the prices were right and she put the whole thing together for us to send through later because the shipping was actually too fast and we would've been away when it arrived. Great, great, great experience. Literally told multiple friends about it. For real, give my girl a sick bonus this year.”

Ian M., November 24

“Callie answered my multiple questions and helped me pick out just the perfect head unit to start replacing the sound system in my Wrangler! She is very knowledgeable, efficient and helpful!”

Jodi S., August 26

“Callie is awesome and provides great information in an efficient and friendly manner - thanks so much!!! Dave”

David F., August 19

“Figured out what I needed very quickly. Ty.”

Billy J., March 8

“Callie helped confirm I picked the right harness for my truck and even bundled it with the right dash kit and antenna. The bundle she made was not an option on their site but she made it happen. She even modified/added to my shopping cart with items I didn't know they had. With the savings she gave me, I was ok having them do the wiring harnesses. I'm so glad I called and spoke with her! It's nice to call a company and speak with a competent and articulate expert. I have already been sharing my story to others and encourage them to look at Crutchfield first. Long time follower, now first time buyer of Crutchfield and couldn't be happier. Thank you again Callie!!”

Tyler H., February 9

“Callie was quick, gave the info I needed, and provided a quick tip when looking at solutions. ”

Kyle M., December 18

“Callie was awesome. Picked up at 8:00 pm on a Tuesday night. Was super friendly and made the whole process stress free, especially for someone without any audio experience. Would 10/10 recommend her to anybody looking for anything audio related. ”

Breck D., November 29

“Knowledgeable, professional, friendly, customer-service oriented all the way. Recommend without reservation. Thank-you!”

Eric J. T., October 18